Terms of Service

READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE IN ANY WAY YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND ALL INCORPORATED DOCUMENTS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

1. Parties and Agreement Formation

These Terms of Service ("Terms") form a legally binding agreement between you ("User," "you," "your") and Renvo Productions LLC, a Virginia limited liability company operating under the registered fictitious name respawn.sh pursuant to Virginia Code § 59.1-69 et seq. ("Company," "we," "us," "our").

You accept these Terms and enter into this agreement by: creating an account; clicking any button or checkbox indicating acceptance; installing the Plugin; initiating a subscription; submitting payment; accessing or using any part of the Service in any way; or allowing any third party to do any of the foregoing through your account. If you accept on behalf of a legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms and that such entity has taken all necessary corporate or organizational action to authorize your acceptance.

Your acceptance is recorded electronically at the time and date of the triggering action described above. This electronic record constitutes conclusive evidence of your acceptance and is admissible in any proceeding as evidence of agreement formation. You waive any right to challenge the validity, enforceability, or formation of this agreement on the basis that it was entered into electronically.

2. Incorporated Documents and Order of Precedence

These Terms incorporate the following documents by reference. Each forms part of the binding agreement:

• Privacy Policy: https://respawn.sh/trust/privacy
• Acceptable Use Policy: https://respawn.sh/trust/aup
• Service Level Agreement: https://respawn.sh/trust/sla
• Copyright and DMCA Policy: https://respawn.sh/trust/dmca

In any conflict among these Terms and any Incorporated Document, the following order of precedence applies, with documents listed first taking precedence over those listed after: (1) these Terms of Service; (2) the Service Level Agreement; (3) the Privacy Policy; (4) the Acceptable Use Policy; (5) the Copyright and DMCA Policy. An Incorporated Document may override these Terms only where it expressly states that it does so with respect to a specific provision.

3. Definitions

"AUP" means the Acceptable Use Policy at https://respawn.sh/trust/aup.

"Audit Log" means a durable internal record of security-relevant account actions, each associated with contextual metadata including timestamps.

"Beta Service" means any feature, product, API endpoint, dashboard component, integration, or other aspect of the Service designated by us as "beta," "preview," "early access," "experimental," "pilot," or any similar designation, whether or not such designation is prominently displayed, and regardless of how long such designation has been applied.

"Backup Content" means the actual file contents of Minecraft server archives uploaded to and stored on Service infrastructure through the Plugin.

"Backup Metadata" means information about backups that does not include file contents, including technical and operational metadata associated with each backup job.

"Company Parties" means Renvo Productions LLC and its members, managers, officers, employees, agents, affiliates, licensors, and Subprocessors.

"Confidential Information" means all non-public information disclosed by one party to the other in connection with the Service that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of its disclosure. Company Confidential Information includes the Service architecture, platform security configurations, source code, algorithms, unpublished pricing structures, internal operational procedures, vulnerability assessments, and penetration test results. Your Confidential Information includes your Backup Content, account credentials, server configurations, and API keys. Confidential Information does not include information that: (a) was already known to the receiving party without restriction; (b) is or becomes publicly available through no fault of the receiving party; (c) is received from a third party without restriction; or (d) is independently developed without reference to the disclosing party's Confidential Information.

"Dormant Account" means an account that has been Inactive for a continuous period of 24 months.

"Fees" means amounts charged to you for use of the Service under your Subscription Plan.

"Inactive Account" means an account in which, for a continuous period of 12 months, there has been: no login by any authorized user; no API call using credentials associated with the account; no active paid subscription generating usage; and no affirmative communication to us confirming continued intent to use the Service.

"Incorporated Documents" means the documents listed in Section 2.

"Main Website" means https://respawn.sh and any successor domains.

"Plugin" means the respawn.sh Minecraft server software agent installed on a user's server.

"Privacy Policy" means the Privacy Policy at https://respawn.sh/trust/privacy.

"Registration Information" means all information you provide to us in connection with account registration, identity verification, billing, and any other aspect of the customer relationship, including your full legal name, email address, date of birth, phone number, and payment information.

"Service" means the respawn.sh platform, websites, API, dashboard, Plugin, documentation, and all related features and infrastructure operated by the Company, as may be updated from time to time. The Service includes any Beta Services unless expressly excluded.

"SLA" means the Service Level Agreement at https://respawn.sh/trust/sla.

"Subscription Plan" means any paid or free tier of access to the Service, details of which are published on the Main Website and subject to change per Section 5.

"Subprocessor" means a third-party service provider engaged by the Company to assist in providing the Service.

"User Data" means Backup Content, Backup Metadata, account data, and any other data you upload, store, or transmit through the Service.

4. Service Description

respawn.sh provides automated, encrypted cloud backup and recovery services for Minecraft servers. Current features, plan details, pricing, storage limits, retention periods, and supported platforms are published on the Main Website, which is the sole authoritative and current source of such information.

The Service may be modified, suspended, or discontinued at any time with or without notice. The Company is not a general-purpose cloud storage, hosting, or data archival provider. The Service is designed and licensed exclusively for Minecraft server backup and recovery workflows. Use of the Service for any other purpose requires our prior written consent and may constitute a violation of these Terms.

5. Subscriptions, Billing, and Payments

5.1 Plans and Pricing

Current plan names, features, storage allocations, snapshot intervals, retention periods, and pricing are published on the Main Website and subject to change at any time without prior notice except as provided in Section 5.4. The Main Website is the sole authoritative source. Continued use of a paid plan after a price change takes effect constitutes acceptance of the new pricing.

5.2 Billing and Renewal

Paid subscriptions are billed in advance on a recurring basis as selected at purchase. Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. By subscribing, you expressly authorize recurring charges to your payment method on file at each renewal period without further authorization. It is your responsibility to keep your payment method current; we are not liable for service interruptions caused by failed payments due to expired or invalid payment information.

5.3 Payment Processing

All payments are processed by third-party payment processors identified at checkout. By providing payment information, you authorize charges in accordance with your selected plan, represent that you are the authorized account holder for the payment method provided, and warrant that your use of that payment method is lawful. We do not store full payment card numbers or raw financial credentials. Your use of payment processors is subject to their own terms and privacy policies. We are not liable for any act, omission, error, delay, or security failure of any payment processor.

5.4 Price Changes

Pricing may change at any time. For existing paid subscribers, we will use reasonable efforts to notify you of a price change before it takes effect. If you do not agree to a price change, your sole remedy is to cancel your subscription before the price change takes effect. Continued use after a price change constitutes acceptance.

5.5 Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period. Access to paid features continues until the end of the paid period. Cancellation does not entitle you to any refund. You are responsible for ensuring you have exported or downloaded any data you wish to retain before the end of the paid period. We are not liable for data loss following cancellation.

5.6 No Refunds

ALL FEES ARE ENTIRELY NON-REFUNDABLE. WE DO NOT ISSUE REFUNDS, CREDITS, OR PRORATIONS UNDER ANY CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO: VOLUNTARY CANCELLATION AT ANY POINT DURING A BILLING PERIOD; FAILURE TO USE THE SERVICE OR ANY FEATURE; DISSATISFACTION WITH THE SERVICE OR ANY FEATURE; ACCOUNT SUSPENSION OR TERMINATION FOR VIOLATION OF THESE TERMS OR ANY INCORPORATED DOCUMENT; DOWNTIME OR SERVICE UNAVAILABILITY (FOR WHICH THE SLA IS THE SOLE REMEDY); DATA LOSS OF ANY KIND; PROVIDER OR SUBPROCESSOR FAILURES; CHANGES TO THE SERVICE OR FEATURES; DISCONTINUATION OR MODIFICATION OF ANY BETA SERVICE; OR ANY OTHER REASON WHATSOEVER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Mandatory statutory exceptions only:

EU/EEA consumers: Under the EU Consumer Rights Directive (2011/83/EU) and Directive 2019/770/EU, EU/EEA consumers have a 14-day statutory withdrawal right unless the service has commenced with your explicit prior consent and acknowledgment that the right is lost. By requesting immediate access upon subscription and completing the withdrawal waiver checkbox at checkout, you expressly consent to immediate commencement and waive your withdrawal right. Where you have not accessed any paid feature within 14 days, contact us before first access to exercise withdrawal.

UK consumers: Equivalent rights apply under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 on the same terms.

Billing errors only: A provable billing error (duplicate charge or charge following valid pre-cancellation) will be corrected upon verification. Claims must be raised in writing within 30 days of the charge date. We do not consider dissatisfaction with the Service to be a billing error.

Nothing in this section limits any mandatory statutory right in your jurisdiction that cannot be excluded by contract. All other rights and remedies are expressly excluded.

5.7 Chargebacks and Payment Disputes

IF YOU INITIATE A CHARGEBACK, PAYMENT DISPUTE, REVERSAL, OR ANY OTHER FORM OF PAYMENT RECOVERY PROCEEDING WITH YOUR PAYMENT PROVIDER, CARD NETWORK, OR BANK FOR ANY CHARGE MADE UNDER THESE TERMS, THE FOLLOWING CONSEQUENCES APPLY IMMEDIATELY AND AUTOMATICALLY UPON OUR BECOMING AWARE OF THE CHARGEBACK: (A) YOUR ACCOUNT WILL BE PERMANENTLY CLOSED WITHOUT PRIOR NOTICE OR OPPORTUNITY TO CURE; (B) ALL SUBSCRIPTION BENEFITS WILL TERMINATE WITH IMMEDIATE EFFECT; (C) ALL USER DATA INCLUDING ALL BACKUP CONTENT WILL BE SCHEDULED FOR IMMEDIATE PERMANENT DELETION WITH NO GRACE PERIOD AND NO RIGHT TO RECOVERY; (D) YOU AND ANY ASSOCIATED ACCOUNTS, EMAIL ADDRESSES, PAYMENT METHODS, DEVICES, OR IP ADDRESSES WILL BE PERMANENTLY BANNED FROM CREATING NEW ACCOUNTS; AND (E) ANY OUTSTANDING AMOUNTS OWED WILL REMAIN IMMEDIATELY DUE AND COLLECTIBLE. YOU EXPRESSLY WAIVE ANY RIGHT TO A GRACE PERIOD, PRIOR NOTICE, DATA RECOVERY, OR APPEAL FOLLOWING A CHARGEBACK. WE RESERVE THE RIGHT TO DISPUTE ANY CHARGEBACK WITH THE RELEVANT PAYMENT PROVIDER, TO PURSUE RECOVERY OF ALL FEES, CHARGEBACK FEES, AND ASSOCIATED COSTS THROUGH ALL AVAILABLE LEGAL MEANS, AND TO REPORT ABUSIVE CHARGEBACKS TO PAYMENT PROCESSORS AND FRAUD DATABASES.

A chargeback is not an appeal and does not substitute for the appeal process in Section 19. Initiating a chargeback while an appeal is pending constitutes bad faith, terminates the appeal process, and triggers the consequences above.

5.8 Taxes

You are solely responsible for all applicable taxes, levies, and duties arising from your use of the Service. We may collect applicable taxes where legally required to do so. If you are tax-exempt, you must provide valid exemption documentation before purchase; we cannot refund taxes already collected.

5.9 Delinquency

Failure to pay Fees when due may result in immediate suspension of access without notice. Suspended accounts remain subject to storage deletion timelines and data is not preserved during suspension beyond normal retention periods. Reactivation following delinquency is at our sole discretion and may require payment of all outstanding amounts plus a reactivation fee. We are not liable for data loss resulting from service suspension due to non-payment.

5.10 Free Plans

The free Subscription Plan is provided as-is at our sole discretion. We may modify, restrict, or discontinue the free plan at any time without notice or liability. Free plan users have no contractual entitlement to continued access, feature availability, or data retention beyond what is stated on the Main Website at the time of use. Free plan users are not covered by the SLA.

6. Account Registration, Security, and Identity

6.1 Registration Requirements and Accuracy

You must provide accurate, current, complete, and truthful Registration Information when creating your account and must keep all Registration Information current and accurate at all times. You must update your account information within 15 days of any change. We are not liable for any failure to deliver notices, communications, or Services resulting from your failure to maintain accurate and current Registration Information.

6.2 Minimum Age

You must be at least 18 years of age to access or use the Service in any capacity, including the free plan. By using the Service, you represent and warrant that you are at least 18 years of age. Where we have reasonable grounds to suspect a user is under 18, we may require immediate age verification and may suspend access pending verification. Accounts of users determined to be under 18 will be terminated without refund. We comply with COPPA (15 U.S.C. § 6501 et seq.) and do not knowingly collect personal information from minors under 13.

6.3 Consequences of False or Inaccurate Registration Information

THE PROVISION OF FALSE, INACCURATE, MISLEADING, OR FRAUDULENT REGISTRATION INFORMATION OF ANY KIND, AT ANY POINT, CONSTITUTES AN IMMEDIATE AND MATERIAL BREACH OF THESE TERMS. THIS INCLUDES BUT IS NOT LIMITED TO: A FALSE FULL NAME OR PSEUDONYM IN PLACE OF YOUR LEGAL NAME; A FALSE, BORROWED, OR UNCONTROLLED EMAIL ADDRESS; A FALSE DATE OF BIRTH, INCLUDING MISREPRESENTATION OF AGE; A FALSE OR INVALID PHONE NUMBER; OR PAYMENT INFORMATION THAT DOES NOT BELONG TO YOU OR THAT YOU ARE NOT AUTHORIZED TO USE.

Where you have provided false Registration Information:

(a) You may not hold the Company liable for any consequence that flows from or is connected to the false information, including failure to deliver notices, inability to recover your account, data loss, service interruption, inability to exercise rights that depend on verified identity, and any harm resulting from our inability to correctly identify or authenticate you.

(b) We may immediately suspend or permanently terminate your account without prior notice, without refund, and without liability.

(c) Where false age information was provided to bypass the minimum age requirement, your use of the Service was unauthorized from inception, all agreements formed are void or voidable at our option, and we may delete all associated data immediately.

(d) Where false payment information was provided, we may pursue all available civil and criminal remedies, including reporting to fraud prevention networks and law enforcement.

(e) You remain liable to us for all amounts owed and for all harm caused by your false information, regardless of account termination.

(f) Under the doctrine of unclean hands and Virginia contract law, you cannot seek equitable or legal relief arising from a transaction you entered into through fraud or material misrepresentation.

6.4 Identity Verification Rights

We reserve the right, at any time and in our sole discretion, to require you to verify your identity as a condition of continued access to the Service or any feature thereof. Identity verification may be required in connection with: account recovery; suspected fraud or multi-account activity; unusual account activity; legal or regulatory compliance; high-value transactions; or any other circumstance where we determine verification is appropriate. Verification may include but is not limited to: confirmation of registered email or phone via one-time code; government-issued photo identification; proof of payment method ownership; billing address verification; video verification via a third-party identity verification service; or any other method we designate in our reasonable discretion. Failure or refusal to complete a requested identity verification within the timeframe we specify may result in suspension or permanent termination without refund.

6.5 Credentials and Security

You are solely and entirely responsible for maintaining the confidentiality, integrity, and security of all account credentials, API keys, access tokens, and two-factor authentication devices. You must: use strong, unique credentials not used for any other service; not share credentials with any unauthorized person; promptly rotate credentials if compromised; enable multi-factor authentication where available; and notify us immediately upon discovering any actual or suspected unauthorized access. All actions taken under your account credentials are deemed authorized by you regardless of whether you personally took them. We are not liable for unauthorized access resulting from your failure to secure your credentials.

6.6 One Account Per Person

Each individual may operate only one active respawn.sh account at any time. Creating or operating multiple accounts to circumvent plan limits, storage quotas, enforcement actions, suspensions, bans, or any restriction is a material breach. We actively monitor for multi-account activity using technical signals including but not limited to IP addresses, device identifiers, behavioral patterns, payment information, and hardware signals. Upon determining, in our sole discretion, that a person operates multiple accounts: all associated accounts will be permanently suspended without prior notice and without refund; all User Data across all associated accounts may be deleted; and the user will be permanently banned from creating new accounts.

6.7 Account Suspension and Termination by Company

We may suspend or terminate your account at any time, with or without notice, in our sole discretion, for any reason or no reason, including: violation of these Terms or any Incorporated Document; suspected or confirmed fraud; false Registration Information; non-payment; multi-account activity; excessive resource usage; conduct posing a risk to the Service, other users, or third parties; legal or regulatory requirements; or any other reason. Termination is without refund. We have no liability to you or any third party for any suspension or termination.

6.8 Account Inactivity and Dormancy

An account becomes Inactive after 12 continuous months meeting all conditions of the Inactive Account definition. Upon classification as Inactive, we may: send notice to the registered email; restrict account features and capacity; reclaim allocated resources; or downgrade to a limited tier. If you do not respond within 60 days of an inactivity notice, we may suspend the account.

An account becomes Dormant after 24 continuous months of inactivity. Upon classification as Dormant, we may, with not less than 30 days' prior written notice to the registered email: permanently delete all User Data; terminate the account; and release all associated resources, usernames, and identifiers. We have no liability for any loss of User Data resulting from inactivity or dormancy.

6.9 Account Recovery

Account recovery is a discretionary service and not a guaranteed right. We may require identity verification, billing verification, or ownership evidence before processing a recovery request. We are not liable for any delay or denial of a recovery request, any grant of recovery to an unauthorized party, or any loss of User Data during or as a result of the recovery process.

7. Customer Obligations and Responsibilities

7.1 Compliance with Laws

You must comply with all applicable federal, state, local, and international laws in connection with your use of the Service. You bear sole responsibility for determining which laws apply to your use and for ensuring compliance. We do not provide legal advice.

7.2 Compliance with Documentation

You must use the Service in accordance with all applicable documentation, technical specifications, API references, and operational policies published by us. Documentation may be updated at any time. Continued use constitutes acceptance.

7.3 Responsibility for Users and Third Parties

You are solely responsible for all User Data and for all persons who access the Service through your account. All acts and omissions of such persons are attributed to you as if your own. You must ensure all such persons comply with these Terms and the AUP.

7.4 User Warranties Regarding Content

You represent, warrant, and covenant on a continuing basis that: (a) you own or have all necessary rights for all User Data; (b) your User Data does not infringe any third-party rights; (c) your User Data complies with the AUP and all applicable laws; (d) to the extent your Backup Content contains personal data of third parties, you have obtained all legally required consents and provided all required privacy notices, and you are the Data Controller for that personal data; (e) you have implemented reasonable measures to prevent storage or transmission of malicious code through the Service; and (f) all Registration Information is and will remain true, accurate, current, and complete.

7.5 Cooperation with Investigations

You must cooperate fully, promptly, and in good faith with any investigation we conduct relating to suspected violations, security incidents, abuse complaints, legal process, identity verification, or any other matter necessary to protect the Service. Cooperation includes: providing relevant logs, records, and information within 72 hours unless we specify otherwise; preserving evidence relevant to any investigation; and not interfering with or obstructing any investigation. Failure to cooperate constitutes a material breach entitling us to immediately suspend or terminate your account.

7.6 Prohibited Infrastructure Use

You must not use the Service for any purpose other than Minecraft server backup and recovery. You must not: use backup storage as general-purpose object storage, file hosting, or content distribution; use the Service API as a general compute or storage backend; run cryptocurrency mining, benchmark loads, network scanning, or resource-intensive computation through or against Service infrastructure; exceed documented API rate limits systematically; or use the Service in a manner that degrades performance for other users.

7.7 Notification Obligations

You must promptly notify us if: you discover or reasonably suspect unauthorized access to your account or credentials; you become aware of any security vulnerability in the Service or Plugin; you receive any legal process or regulatory inquiry relating to your use of the Service; or any Registration Information changes.

8. Beta Services

8.1 Nature of Beta Services

From time to time, we may make Beta Services available to you at no charge or as part of a Subscription Plan. Beta Services are provided for evaluation and testing purposes only and may be substantially modified or discontinued at any time. Access to Beta Services is at our sole and absolute discretion and may be revoked at any time without notice, reason, or liability. We are under no obligation to release any Beta Service as a generally available feature.

8.2 No Warranties for Beta Services

BETA SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY WHATSOEVER. WE EXPRESSLY DISCLAIM ALL WARRANTIES WITH RESPECT TO BETA SERVICES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, COMPLETENESS, TITLE, NON-INFRINGEMENT, AND SECURITY. WE DO NOT WARRANT THAT ANY BETA SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM DEFECTS, VULNERABILITIES, OR DATA LOSS.

8.3 No SLA for Beta Services

Beta Services are expressly excluded from the SLA. No uptime commitment applies to any Beta Service. No Financial Credits are available for any outage, degradation, data loss, or unavailability of any Beta Service. The exclusion of Beta Services from the SLA applies regardless of how long the Beta designation has been in place and regardless of whether the Beta Service has been relied upon in a production environment.

8.4 No Liability for Beta Services

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES SHALL HAVE NO LIABILITY WHATSOEVER ARISING FROM OR RELATED TO ANY BETA SERVICE, INCLUDING BUT NOT LIMITED TO: DATA LOSS, DATA CORRUPTION, UNAVAILABILITY, ERRORS, BUGS, SECURITY VULNERABILITIES, UNAUTHORIZED ACCESS, LOSS OF PROFITS, LOSS OF BUSINESS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES. YOUR USE OF ANY BETA SERVICE IS ENTIRELY AT YOUR OWN RISK. WE EXPRESSLY RECOMMEND THAT YOU DO NOT USE BETA SERVICES FOR PRODUCTION WORKLOADS OR FOR DATA YOU CANNOT AFFORD TO LOSE.

8.5 Feedback on Beta Services

If you provide feedback on a Beta Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and commercialize that feedback in any manner without obligation to you.

8.6 Beta Service Data

We may, at our sole discretion and without notice, delete, modify, or reset all data associated with a Beta Service at any time. We are not obligated to migrate Beta Service data to a generally available version of the same feature. You are solely responsible for independently backing up any data associated with a Beta Service that you wish to retain.

8.7 No Refunds for Beta Service Discontinuation

Discontinuation, modification, or degradation of any Beta Service does not entitle you to a refund of any Fees paid. This applies regardless of whether access to the Beta Service was a material factor in your decision to purchase a Subscription Plan.

9. Acceptable Use

Your use of the Service is subject to the AUP at https://respawn.sh/trust/aup, incorporated by reference. Violation of the AUP is a material breach of these Terms and may result in immediate account suspension or termination without refund, prior notice, or opportunity to cure.

We make reasonable technical efforts to detect prohibited content but cannot fully inspect all Backup Content and are under no obligation to do so. We are not liable for any failure to detect, prevent, remove, or act on prohibited content. Our right to enforce the AUP does not create an obligation to do so in any particular instance or with respect to any particular content.

10. Confidentiality

10.1 Mutual Obligations

Each party agrees to: hold the other party's Confidential Information in strict confidence; not disclose it to any third party except as permitted below; use it only to exercise rights and perform obligations under these Terms; limit internal access to those with a genuine business need to know; and be responsible for any breach of this Section by its personnel.

10.2 Company Obligations Regarding Your Data

We will use your Confidential Information only as necessary to provide the Service and as described in the Privacy Policy. We will not disclose your Backup Content to third parties except as required by law, necessary for the limited purposes described in the Privacy Policy, or as expressly authorized by you.

10.3 Your Obligations Regarding Our Information

You must not disclose, publish, reproduce, or share our Confidential Information, including our platform architecture, internal security configurations, unpublished pricing structures, vulnerability assessments, or any non-public technical or operational information you obtain through your use of the Service. You may not use our Confidential Information to develop a competing service.

10.4 Permitted Disclosure

Either party may disclose the other's Confidential Information to employees, contractors, or advisors who need to know it and are bound by equivalent confidentiality obligations; or to the extent required by applicable law, court order, or regulatory authority, provided that the disclosing party gives reasonable prior written notice where legally permitted.

11. Intellectual Property

11.1 Ownership

The Service, including all software, code, algorithms, infrastructure, website content, trademarks, logos, and documentation, is owned by or licensed to Renvo Productions LLC and is protected by United States and international intellectual property laws. "respawn.sh" is a registered fictitious name of Renvo Productions LLC in Virginia. All rights not expressly granted are reserved.

11.2 Plugin License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, royalty-free license to install and use the Plugin solely to back up and restore your own Minecraft server through the Service. This license does not include any right to reverse-engineer, decompile, disassemble, modify, sublicense, or distribute the Plugin.

11.3 Your Data

You retain all ownership rights in your User Data. You grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, encrypt, transmit, replicate, and perform any other operation on your User Data solely as necessary to provide the Service. This license terminates when your User Data is deleted from our systems.

11.4 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us for any purpose without obligation to compensate you. You grant us a perpetual, irrevocable, royalty-free, worldwide, sublicensable license to use, incorporate, and commercialize such feedback.

11.5 Company Marks

You may not use the name "respawn.sh," the respawn.sh logo, or any Company trademark without our prior written consent. This includes use in domain names, social media handles, product names, or marketing materials.

11.6 DMCA

Our DMCA policy, designated agent, and takedown procedures are at https://respawn.sh/trust/dmca.

12. Data, Encryption, and Security

12.1 Encryption

Backup Content is encrypted at rest using AES-256 encryption. All data is encrypted in transit using industry-standard TLS. We hold the encryption key material and retain the technical ability to decrypt Backup Content in the limited circumstances described in the Privacy Policy. This is not a zero-knowledge architecture.

12.2 Security Measures

We implement industry-standard technical and organizational security measures as described in the Privacy Policy and Security Whitepaper on the Main Website. No security system is impenetrable and we cannot guarantee absolute security against all threats.

12.3 Your Security Responsibilities

You are responsible for securing your account credentials and API keys; maintaining the security of your own Minecraft server infrastructure; keeping the Plugin version current; and promptly notifying us of any security incident or suspected unauthorized access.

12.4 No Data Loss Guarantee

THE SERVICE IS A SUPPLEMENTARY SAFEGUARD ONLY AND DOES NOT SUBSTITUTE FOR YOUR OWN INDEPENDENT BACKUP PRACTICES. YOU MUST MAINTAIN INDEPENDENT BACKUPS OF ANY CRITICAL DATA STORED SEPARATELY FROM THE SERVICE AND INDEPENDENTLY OF ANY SINGLE PROVIDER. YOUR FAILURE TO MAINTAIN ADEQUATE INDEPENDENT BACKUPS CONSTITUTES AN INDEPENDENT AND SUPERSEDING CAUSE OF ANY DATA LOSS YOU EXPERIENCE, AND WE HAVE NO LIABILITY THEREFOR. WE DO NOT GUARANTEE THAT ANY SPECIFIC BACKUP WILL BE CREATED, STORED WITHOUT ERROR, RETAINED, OR SUCCESSFULLY RESTORED. WE ARE NOT LIABLE FOR ANY LOSS OF DATA OF ANY KIND.

13. Backup Limitations and Data Retention

13.1 Standard Retention

Backup snapshots are retained for the duration of your active Subscription Plan as published on the Main Website. Snapshots exceeding the retention window may be purged at any time without notice.

13.2 Discretionary Grace Period

Following plan expiry, downgrade, payment failure, or subscription lapse, we may at our sole discretion retain backup snapshots for up to 7 days before permanent deletion. This is a courtesy and not a contractual right or guarantee. We may shorten, extend, or eliminate this period without notice. We have no liability for data lost during or after any grace period.

13.3 Legal Retention

We may retain User Data beyond stated periods where necessary to comply with legal obligations, preserve evidence for litigation or regulatory inquiry, enforce our rights, or investigate suspected violations.

13.4 Account Closure

Upon account closure for any reason, User Data will be deleted within 90 days subject to legal retention obligations. You are solely responsible for downloading or exporting any data you wish to retain before account closure. We are not liable for data lost after account closure. Accounts closed due to a chargeback under Section 5.7 are subject to immediate data deletion with no notice or grace period.

13.5 No Backup Guarantee

We make no guarantee that any particular backup job will complete successfully, that backup data will be free of errors or corruption, or that any restore operation will succeed or produce complete results.

14. Third-Party Services and Internet Limitations

14.1 Third-Party Provider Disclaimer

The Service integrates with or depends upon third-party services and providers. We expressly disclaim all liability for the acts, omissions, errors, delays, security practices, data handling, availability, and performance of any third-party provider or Subprocessor. We are not liable for any failure, breach, data loss, data exposure, downtime, or harm caused by any third-party provider regardless of the nature of our relationship with that party.

14.2 Internet Transmission Disclaimer

We do not warrant and are not liable for the availability, performance, speed, reliability, security, or quality of any internet connection or telecommunications network. We are not liable for delays, interruptions, failures, packet loss, routing errors, or other problems inherent in internet or electronic communications.

14.3 DNS and Routing

We are not liable for any disruption, failure, or security incident caused by DNS propagation delays, domain registrar issues, BGP routing anomalies, or any other internet routing or naming infrastructure issue outside our direct control.

15. Service Availability

Service availability commitments and credit remedies are set out exclusively in the SLA at https://respawn.sh/trust/sla. Credits under the SLA are the sole and exclusive remedy for service unavailability. We do not guarantee uninterrupted, error-free, or timely access to the Service beyond the commitments in the SLA. If the SLA commitment is not met due to the failure, unavailability, or underperformance of any third-party provider or Subprocessor, the SLA does not apply and no credit is owed. Beta Services and free plan users have no availability commitment.

16. Representations and Warranties

16.1 Mutual Representations

Each party represents and warrants that: it has the full legal capacity and authority to enter into and perform its obligations under these Terms; these Terms constitute a valid and binding obligation; its performance does not violate any applicable law or material agreement with any third party; and no legal proceeding is pending or threatened that would impair its ability to perform.

16.2 Your Representations

You additionally represent and warrant on a continuing basis that: all Registration Information is and will remain true, accurate, current, and complete; you are using the Service for lawful purposes only; you have obtained all necessary rights, consents, licenses, and permissions for your User Data; your User Data does not infringe any third-party rights; you have provided all legally required privacy notices and obtained all legally required consents from individuals whose personal data is in your Backup Content; and you are not subject to U.S. economic sanctions or on any denied or prohibited parties list.

16.3 Disclaimer

EXCEPT AS EXPRESSLY SET OUT IN SECTION 16.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; TITLE; NON-INFRINGEMENT; ACCURACY; RELIABILITY; AVAILABILITY; TIMELINESS; OR SECURITY. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY BACKUP WILL BE SUCCESSFULLY CREATED, STORED, OR RESTORED; (C) DATA WILL BE PRESERVED AGAINST LOSS OR CORRUPTION; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS. THESE DISCLAIMERS APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

17. Limitation of Liability

17.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, ANY INCORPORATED DOCUMENT, OR YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO: INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; LOSS OF PROFITS OR ANTICIPATED PROFITS; LOSS OF REVENUE; LOSS OF DATA OR USER DATA OF ANY KIND; LOSS OF BACKUP CONTENT; LOSS OF BUSINESS OR BUSINESS OPPORTUNITIES; LOSS OF GOODWILL OR REPUTATION; COST OF SUBSTITUTE SERVICES; FAILURE TO CREATE, STORE, DELIVER, OR RESTORE ANY BACKUP; CORRUPTION, UNAVAILABILITY, OR UNRECOVERABILITY OF ANY BACKUP SNAPSHOT OR RESTORE OPERATION; UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR USER DATA; DATA BREACHES OR SECURITY INCIDENTS; FAILURES OF THIRD-PARTY PROVIDERS; INTERNET TRANSMISSION FAILURES; BETA SERVICE FAILURES OR DISCONTINUATION; CONSEQUENCES OF FALSE OR INACCURATE REGISTRATION INFORMATION; OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, REGARDLESS OF THE FORM OR THEORY OF CLAIM AND REGARDLESS OF WHETHER THE COMPANY PARTIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 Aggregate Cap

THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, ANY INCORPORATED DOCUMENT, OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE FEES ACTUALLY PAID BY YOU IN THE ONE (1) CALENDAR MONTH IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM FIRST AROSE. IF YOU MADE NO PAYMENT IN THAT CALENDAR MONTH (INCLUDING FREE PLAN USERS AND USERS WHOSE PAYMENT FAILED), OUR TOTAL LIABILITY SHALL NOT EXCEED TWENTY-FIVE U.S. DOLLARS (USD $25.00). THIS CAP APPLIES IN AGGREGATE ACROSS ALL CLAIMS AND ALL THEORIES OF LIABILITY.

17.3 Third-Party and Employee Acts

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES ARE NOT LIABLE FOR ANY HARM CAUSED OR CONTRIBUTED TO BY: (A) ANY THIRD-PARTY PROVIDER OR SUBPROCESSOR; (B) ANY UNAUTHORIZED ACT OR OMISSION OF ANY EMPLOYEE, CONTRACTOR, OR AGENT ACTING OUTSIDE THE SCOPE OF THEIR AUTHORIZED DUTIES OR IN VIOLATION OF COMPANY POLICY; OR (C) ANY UNAUTHORIZED THIRD PARTY. ANY RESIDUAL LIABILITY UNDER THIS SECTION IS SUBJECT TO THE CAP IN SECTION 17.2.

17.4 Consequences of User Breach or False Information

WHERE A CLAIM, LOSS, OR HARM ARISES FROM OR IS CONTRIBUTED TO BY YOUR BREACH OF THESE TERMS, YOUR PROVISION OF FALSE OR INACCURATE REGISTRATION INFORMATION, YOUR FAILURE TO MAINTAIN ADEQUATE INDEPENDENT BACKUPS, YOUR FAILURE TO SECURE YOUR CREDENTIALS, OR YOUR OWN ACTS OR OMISSIONS, OUR LIABILITY IS REDUCED TO THE EXTENT OF SUCH CONTRIBUTION AND MAY BE ELIMINATED ENTIRELY WHERE YOUR CONDUCT CONSTITUTES THE SOLE OR PRIMARY CAUSE OF THE HARM.

17.5 SLA as Exclusive Remedy

For all claims arising from service unavailability or failure to meet any uptime commitment, Financial Credits under the SLA are the sole and exclusive remedy. The aggregate cap in Section 17.2 applies to all other claims. The SLA cap and Section 17.2 cap are not additive; the lower of the two governs in all cases.

17.6 Essential Basis

YOU ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION 17 REFLECT A FAIR, REASONABLE, AND NEGOTIATED ALLOCATION OF RISK, FORM AN ESSENTIAL BASIS OF THE BARGAIN, AND THAT THE SERVICE WOULD NOT BE OFFERED AT THE PRICES PUBLISHED ON THE MAIN WEBSITE WITHOUT THESE LIMITATIONS. THE LIABILITY CAP IN SECTION 17.2 APPLIES EVEN IF IT CAUSES ANY LIMITED REMEDY TO FAIL OF ITS ESSENTIAL PURPOSE.

17.7 Statutory Carve-Outs

Nothing in Section 17 limits liability that cannot be excluded or limited by mandatory applicable law in your jurisdiction, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by gross negligence or willful misconduct, or any other non-excludable liability. Such mandatory liability is limited to the fullest extent permitted by that law.

18. Indemnification

You agree to defend, indemnify, and hold harmless the Company Parties from and against any and all third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of or inability to use the Service; (b) your violation of these Terms or any Incorporated Document; (c) your violation of any third-party right, including intellectual property or privacy rights; (d) any User Data you upload, store, or transmit; (e) the content or operation of your Minecraft server; (f) your violation of any applicable law; (g) your provision of false or inaccurate Registration Information; (h) your failure to obtain required consents from individuals whose personal data is in your Backup Content; or (i) any act or omission of any person using the Service through your account.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms and all Incorporated Documents are governed by the laws of the Commonwealth of Virginia and applicable federal law, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal Resolution

Before initiating any formal proceeding, you must contact us using the contact information on the Main Website and attempt in good faith to resolve the dispute informally for at least 30 days from the date of written notice.

19.3 Binding Arbitration

Any dispute not resolved informally shall be submitted to final and binding arbitration administered by the American Arbitration Association under its then-current Consumer Arbitration Rules, before a single arbitrator in Hanover County, Virginia, or by video conference by mutual agreement. The arbitrator's award shall be final, binding, and enforceable as a judgment. The arbitrator may not award any damages excluded by Section 17.

Exceptions: Either party may seek injunctive or other equitable relief to prevent irreparable harm pending arbitration. Claims qualifying for small claims court may proceed there without first completing informal resolution.

19.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU IRREVOCABLY WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LITIGATION, CLASS-WIDE ARBITRATION, CONSOLIDATED OR REPRESENTATIVE PROCEEDINGS, OR PRIVATE ATTORNEY GENERAL ACTIONS. ALL DISPUTES SHALL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS.

19.5 Venue for Non-Arbitrated Claims

For any claims not subject to arbitration, you irrevocably consent to the exclusive jurisdiction and venue of the Hanover County Circuit Court (state) or the United States District Court for the Eastern District of Virginia, Richmond Division (federal), and waive any objection to such jurisdiction or venue.

19.6 Time Limitation on Claims

ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM FIRST AROSE. CLAIMS NOT BROUGHT WITHIN THIS PERIOD ARE PERMANENTLY AND IRREVOCABLY BARRED.

20. Suspension Appeals

20.1 Right to Appeal

If you believe your account was suspended or terminated in error, you may submit a written appeal to the contact address on the Main Website within 30 days of the suspension or termination notice.

20.2 Appeal Requirements

Your appeal must include your account email address, a description of why you believe the action was taken in error, and any supporting evidence.

20.3 Review Process

We will review genuine appeals in good faith and respond within 14 business days. Appeals do not automatically restore access, suspend data deletion timelines, or constitute a stay of any enforcement action.

20.4 Finality

Our decision on appeal is final and binding, subject to any applicable statutory rights that cannot be excluded by contract.

20.5 Chargebacks

Filing a chargeback or payment dispute while an appeal is pending constitutes bad faith, terminates the appeal process immediately, and triggers the consequences in Section 5.7.

21. Electronic Agreements and Signatures

21.1 Consent to Electronic Contracting

By accessing or using the Service in any way, you expressly consent to form contracts electronically, to transact business electronically, and to receive all notices, disclosures, agreements, and communications from us electronically. You waive any right to require paper originals, wet-ink signatures, or non-electronic communications except as expressly required by applicable mandatory law that cannot be waived.

21.2 Legal Validity

These Terms and all Incorporated Documents are legal, valid, and binding obligations enforceable against each party in accordance with their terms, notwithstanding that they are in electronic form and were accepted by electronic means. The electronic acceptance of these Terms has the same legal force and effect as a handwritten signature on a paper contract. This section is consistent with and supported by: the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.); the Uniform Electronic Transactions Act (UETA) as adopted in Virginia (Va. Code § 59.1-479 et seq.); and analogous laws in other applicable jurisdictions.

21.3 Record Retention and Admissibility

We maintain electronic records of your acceptance of these Terms, including the timestamp, method of acceptance, IP address, user agent, and version of these Terms accepted. These records are maintained as part of your Consent Record described in the Privacy Policy. Such records constitute conclusive and admissible evidence of contract formation in any legal or regulatory proceeding. You waive any right to challenge the admissibility or legal effect of these records solely on the basis that they exist in electronic form.

21.4 Electronic Notices

All notices, disclosures, and communications from us to you will be provided electronically, either by email to your registered address or by posting on the Main Website or within the Service dashboard. Electronic notices are deemed delivered: if by email, when sent to the registered email address (regardless of whether you receive or read them, provided we have not received a permanent delivery failure notification); or if by posting, when posted. You are responsible for ensuring that your registered email address is current, valid, and capable of receiving our communications, and for regularly checking the Main Website and dashboard for notices. We are not liable for any consequence of your failure to receive a notice due to an invalid or unmonitored email address.

21.5 Withdrawal of Consent

You may withdraw your consent to electronic contracting by closing your account and ceasing all use of the Service. Withdrawal does not affect the validity of any agreement formed prior to withdrawal. You may not withdraw consent to electronic contracting while continuing to use the Service.

21.6 Hardware and Software Requirements

To access and retain electronic records and communications, you must have: a device with an internet connection; a current, supported web browser or email client; the ability to receive and read email; and sufficient storage to retain electronic records. We are not responsible for your inability to access electronic records due to your hardware or software limitations.

22. Termination and Survival

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately and without prior notice for any violation of these Terms or any Incorporated Document, or for any other reason in our sole discretion.

Upon termination: (a) all licenses granted immediately cease; (b) you must immediately cease all use of the Service and Plugin; (c) User Data will be handled per Section 13.4; (d) all accrued payment obligations survive; and (e) the following sections survive termination indefinitely: 3, 5.6, 5.7, 6.3, 8.4, 10, 11.1, 11.4, 12.4, 16.3, 17, 18, 19, 21, and 23.

23. General

23.1 Modifications

We may modify these Terms and any Incorporated Document at any time by posting a revised version on the Main Website. We will use reasonable efforts to notify you of material changes at least 14 days before they take effect, by email or by posting a prominent notice on the Service. Changes take effect 14 days after posting unless a later effective date is stated. Your continued use of the Service after the 14-day notice period has elapsed constitutes your acceptance of the modified Terms. If you do not agree to a modification, your sole remedy is to stop using the Service and close your account before the changes take effect.

23.2 Entire Agreement

These Terms and all Incorporated Documents constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, warranties, negotiations, and understandings, whether written or oral.

23.3 Severability

If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable. All remaining provisions remain in full force.

23.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver. A waiver of any breach does not constitute a waiver of any subsequent breach. No waiver is effective unless made in writing by an authorized representative of the Company.

23.5 Assignment

You may not assign or transfer these Terms without our prior written consent. Any purported assignment without consent is null and void. We may freely assign these Terms without restriction.

23.6 Force Majeure

We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, acts of war, terrorism, government actions, cyberattacks, DDoS attacks, internet infrastructure failures, third-party service outages, or power failures. This provision does not excuse payment obligations.

23.7 No Third-Party Beneficiaries

These Terms do not confer rights on any third party.

23.8 Notices

We may provide notices by posting on the Main Website or by email per Section 21.4. Legal notices to us must be sent in writing to the contact address on the Main Website.

23.9 Export Compliance

You represent and warrant that you are not located in a country subject to a comprehensive U.S. Government embargo and are not on any denied or prohibited parties list. You agree to comply with all applicable export control and sanctions laws.

23.10 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship.

23.11 Headings

Section headings are for convenience only and have no legal effect.

23.12 Interpretation

These Terms shall be construed without regard to any presumption or rule requiring construction against the party causing them to be drafted. The words "include" and "including" are deemed to be followed by "without limitation." The word "or" is not exclusive.

23.13 Language

These Terms are written in English. In the event of any inconsistency between the English version and any translation, the English version controls.

Renvo Productions LLC d/b/a respawn.sh. Virginia limited liability company. Contact information on the Main Website at https://respawn.sh.